| I
am having trouble with the Media Player |
| Active
X security warning during Web Player download |
| I
sign in, but the system keeps asking me for my user name and
password? |
| What
are the techincal requirements for the online training? |
| Do
I have to pay for customer support? |
| How
do I get the plug-in for the online training? |
| Can
I get textbooks that correspond to the online training? |
| Portions
of the training window are cut off on my screen, why? |
| Is
your software 32 Bit compatible? |
| Does
your software work on Windows NT? |
| How
do I install the LAN version of the Inter@ctiveLearning Series?
|
| How
can I fix the PowerPoint 2000 exam questions? |
| How
can I fix the Excel 2000 sound errors |
| Who
is Azimuth Interactive? |
| What
are your products? |
| Who
might find your products useful? |
| What
is your privacy policy? |
| What
kind of PC do I need to play Azimuth Interactive software?
|
| Where
do I find my product registration code? |
| How
do I register my product? |
| How
do I view the list of skills covered in the tutorial? |
| How
do I quickly navigate to the skills I need to learn? |
| How
do I bookmark a page in the tutorial so that I can return later? |
| How
do I jump to the bookmarked section? |
| How
do I find a list of the skills covered in a section? |
| Why
can't I find a link to your program in the Start Menu? |
| Can
I receive a FREE preview of your products to evaluate? |
| What
if I want a LAN or Intranet version of your training software? |
| What
is a CoursePak? |
| How
does the training process work? |
|
| More
questions? |
| |
|
| |
|
| 1.
|
Who
is Azimuth Interactive, Inc.[top
of page] |
| |
Azimuth
Interactive is the developer of one of the leading interactive
software training products for colleges and universities in
North America. We create interactive software training for top
college publishers, who sell our products under their own labels.
|
| |
|
| |
This
year, for the first time, Azimuth is able to offer its products
to the general public. Our company does not have a national
sales force or a large advertising budget. Instead we are using
the power of the Web to reach out, and ask us to help you. And,
if you help us and we succeed, we want to pay you for your help
through our Referral Program. |
| |
|
| 2. |
What
are our products?[top
of page] |
| |
The
Azimuth Inter@ctiveLearning Series is a software training library
for Microsoft Office 97. For the Referral program, we have created
a Value Package composed of an interactive software training
CD-ROM plus a companion book for each Microsoft Office 97 tool:
Word 97, Excel 97, Access 97, PowerPoint 97, Windows 95 and
Windows 98. Each package has over 8 hours of interactive software
training on CD-ROM plus a 144 page step-by-step companion book,
covering over 300 skills. The Series teaches both software skills
and business skills. The emphasis is on learning skills that
pay off in the job market. |
| |
|
| |
The Inter@ctiveLearning Series is perfect for anyone who wants
to learn more software and business skills! Its highly interactive
format makes learning software and business skills a lot of
fun. Best of all, the InteractiveLearning Series also comes
with a coordinated book. Many users move back and forth from
the book to the CD depending on circumstances. The CD is an
exceptionally powerful learning tool that's fast, convenient
and fun. The book makes a wonderful quick reference manual. |
| |
|
| 3. |
Who
might find our products useful?[top
of page] |
| |
There
are at least 10 million people in the US who want or need to
improve their software skills every year. More important, a
lot of people close to you might find our products useful, such
as: |
| |
|
| |
Friends |
| |
Siblings |
| |
Parents
|
| |
Grandparents
|
| |
High
School students |
| |
College
students |
| |
Employees
(employers) |
| |
|
| |
There
is no better gift than the gift of knowledge and skills. Just
think of all the people you personally know who would benefit
|
| |
x |
| 4. |
What
is your privacy policy?[top
of page] |
| |
Your
privacy, and that of your referrals, is guaranteed by our
Privacy Policy. We do not sell, rent, or give away any identifiable
personal information to any third party. You will never receive
unwanted email or postal mail as a result of the information
you have given to Azimuth Interactive in this Referral Program.
You will receive periodic email from Azimuth Interactive concerning
developments in products, services, and Referral Program benefits.
There are special benefits available to Program members.
Click
here to read our Privacy
Policy.
|
| |
x |
| 5. |
What
kind of PC do I need to play Azimuth Interactive's software?[top
of page] |
| |
The
InteractiveLearning series CD ROMs and future Web-based versions
have the following requirements:
Pentium
processor 75 MHZ or higher
16 MB RAM or higher
Windows 95, Windows 98, or Windows NT
4x CD-ROM drive
VGA Graphics card Color Monitor
Sound Blaster or compatible sound card
Mouse required
2 MB hard disk space
|
| |
x |
| 6. |
Where
do I find my product registration code? [top
of page] |
| |
The
product registration code is printed on a white label attached
to the back of your CD ROM's Tyvek sleeve or jewel case. |
| |
x |
| 7. |
How
do I register my product?[top
of page] |
| |
In
order to register your product, you must: Log on with your user
name; Click on the registration menu bar at the top of the screen;
Type your registration code in the space provided. You must
include any dashes. |
| |
x |
| 8. |
How
do I view the list of skills covered in the tutorial? [top
of page] |
| |
To
view a list of the skills covered in the tutorial, click on
the "S" icon in the lower left hand corner of the screen. |
| |
x |
| 9. |
How
do I quickly navigate to the skills I need to learn?[top
of page] |
| |
Click
on the "S" icon on the lower left hand corner of the screen.
When the skill list appears, scroll to the skill you are interested
in. Click on the skill name to jump directly to that portion
of the tutorial. |
| |
x |
| 10. |
How
do I bookmark a page in the tutorial so that I can return later?[top
of page] |
| |
Click
on the bookmark icon on the lower left hand side of the screen.
The bookmark icon appears as an open book. Then, Click the "Add
bookmark" button. |
| |
x |
| 11. |
How
do I jump to the bookmarked section?[top
of page] |
| |
Click
on the bookmark icon. A window will appear with a scrollable
list of all previous bookmarks and the corresponding section
title. Click on the bookmark of choice to jump to that section
of the tutorial. |
| |
x |
| 12. |
How
do I find a list of the skills covered in a section? [top
of page] |
| |
To
find a list of the skills covered in a section, click on the
blue section status bar at the bottom of the screen. A list
of skills covered in that session will appear. Users can navigate
to that section by clicking on the relevant list title. |
| |
x |
| 13. |
Why
can't I find a link to your program in the Start Menu? [top
of page] |
| |
If
you purchased the single user version of our CD software training
products you will need to insert the actual training CD in order
to train. Only network versions are loaded directly onto your
PC and include a Start Menu link. We prefer not to take up your
valuable hard drive space if you are not actively training.
However, we can send you a new install that will include this
feature on your system if you require it. Go to Contact
Us to request this feature. |
| |
|
| 14. |
Can
I receive a FREE preview to evaluate your products?
[top
of page] |
| |
We
offer a 30 day evaluation period to all our visitors and potential
customers. A credit card number or corporate purchase order
is required as a security deposit. After the trial period, you
will have the opportunity to purchase the product or return
it and not be charged. We also offer to pay for the return shipment
on all Microsoft Office training suites. If you would like to
receive an evaluation unit, please contact
us and state your product request. A form will be emailed
or faxed to you. Complete this form in its entirety and return
to us. Allow 4-5 days for processing and shipping. |
| |
|
| 15. |
What
if I want a LAN or Intranet version of your software training
products?
[top
of page] |
| |
We
offer three types of licensing agreements for our training products:
(1) Small Business/Personal Edition; (2) Professional Network
Edition; (3) Enterprise Edition. For pricing information, click
here to receive a confidential automated email reply. |
| |
|
| 16. |
What
is a CoursePak?
[top
of page] |
| |
Azimuth's
CoursePaks provide business professionals with the skills they
need to succeed in today's business software environment. The
CoursePak contains both a highly interactive CD ROM train program
PLUS a an easy-to-use book that reinforces learning and provides
a useful reference manual. This is the fastest and most effective
software learning tool. |
| |
|
| 17. |
How
does the training process work?
[top
of page] |
| |
Azimuth's
Inter@ctiveLearning Series CoursePak provides a comprehensive
eight-hour training program. The Series is designed for business
professionals who need to learn software tools effectively in
the shortest possible time. The interactive CD ROM provides
detailed full video and audio demonstrations plus immediate
interactive feedback. You learn while actually practicing skills
in a simulated software environment. The step-by-step instructional
book reinforces the CD program, and takes you further into advanced
skill areas. The book also acts as a very handy desktop reference
guide with a complete index and glossary for more than one hundred
software skills. |
| |
x |
| 18. |
More
questions?
[top
of page] |
| |
If
you have additional questions not answered here, please contact
us. |
| |
|
| 19. |
How
can I fix the PowerPoint 2000 exam questions?
[top
of page] |
| 20. |
How
can I fix the Excel 2000 sound errors?
[top
of page] |
| |
If
you have recently purchased the Inter@ctiveLearning Series Courses
Excel 2000 or PowerPoint 2000 and experienced bugs (i.e. PowerPoint
2000 has Excel 2000 exams questions in one lesson, Excel 2000
has a session with sound errors), please contact us to request
a replacement unit. Please include your order ID in your correspondence.
|
| |
Allow
3-4 days for processing and shipment of the new units. We apologize
for the inconvenience. |
| |
Email
us at: |
| |
ex2kupgrade@azimuth-interactive.com |
| |
pp2kupgrade@azimuth-interactive.com |
| |
NOTE:
These two bugs have been corrected on all products shipped as
of 7/1/00. |
| |
|
| 21. |
How
do I install the LAN versions of the Inter@ctiveLearning Series?
[top
of page] |
| |
|
1)
Create a directory for the files on the server. (ex:
ILS_WORD2000)
|
| 2)
Each training product, must be kept in a separate directory. |
| 3)
Copy the contents of the CD into this directory. |
| 4)
On each client machine, run the setup program, found in
the WIN95 sub directory of multimedia content. (SETUP.EXE)
This file must be run from the server, not the CD, as
it uses it's location to create links. ( all this does
in install two fonts needed by the system) |
| 5)
Users start the training by double clicking on the "xxxTOC.EXE"
file to start. ("xxx" indicates the product
selected.) The Table of Contents file (TOC) will be the
only application in the main directory of the product. |
| 6)
Users may create a shortcut to this file on the users
desktop. |
| |
| Note:
We are currently developing a "LAN navigation tool"
which will enable users to select the desired training
from those products currently installed. We will send
this to you when it is available. |
|
It
is possible to run this product from a shared CD-ROM,
however, the product will run much slower if more than
just a few users are accessing it (this has to do with
the increased seek time of CD-ROM drives). For this
reason, it is not recommended to install the product
in this manor.
|
| |
| InteractiveLearning
Series: Network Requirements |
| Presentational
sessions in the InteractiveLearning Series (digital simulations
and audio) average about 17-20kps/user. Interactive sessions
are far less. SmartQuiz and other exam sessions are nearly
zero. |
| The
InteractiveLearning Series network edition should not
be played directly from a CD-ROM over a network because
multiple users requesting different sessions quickly overwhelm
a CD. Therefore, network installations should always be
installed on a network hard disk drive. Only the Professional
and Enterprise Editions can be installed on a network |
| Small
Business Editions will not play on a network and require
a CD-ROM inserted in the CD-ROM drive of each workstation.
|
| |
|
If you are interested in obtaining an Intranet Edition,
please contact
us.
|
|
| |
|
| 22. |
Is
your software 32 Bit compatible?
[top
of page] |
| |
The
Inter@ctiveLearning Series software is a true 32-bit compatible
application. |
| |
|
| 23. |
Does
your software work on Windows NT?
[top
of page] |
| |
The
Inter@ctiveLearning Series runs on Windows NT. |
| |
|
| 24. |
Portions
of the training window are cut off on my screen.[top
of page] |
| |
If
you can not see the entire training interface or if the bottom
of the interface is cut off, try changing the font size to Normal
or 100% in the Display Properties dialog box. |
| |
|
| 25. |
What
are the techincal requirements for the online training? [top
of page] |
| |
A
56kpbs or greater internet connection is suggested. To experience
the full featured interactive training, a sound card is required.
All computers that were sold since 1995 can run the online training.
Depending on the age of your computer your web browswer may
or may not have the most recent set of modern Plug-Ins. We recommend
upgrading to atleast Netscape 3.0 or Explorer 3.0 and install
the most recent version of the Authorware Media Player. Click
here to get the plug in. |
| |
|
| 26. |
Do
I have to pay for customer support?[top
of page] |
| |
No.
Customer service is and will always be 100% FREE! If you have
a problem, call us at (800)416-6786 M-F 8am - 6pm EST. We're
here to help. You can even contact
us. |
| |
|
| 27. |
How
do I get the plug-in for the online training?[top
of page] |
| |
The
Web Player is available via our site or the Macromedia site.
Click here
to get the plug in. |
| |
|
| 28. |
Can
I get textbooks that correspond to the online training? [top
of page] |
| |
Of
course. Our products are designed for higher education and have
to meet a very demanding set of criteria. Course textbooks are
a necessity, even with all of this technology. While you can
learn a lot from just the online training course, you can learn
even more by adding the textbook. View our product library to
take advantage of this feature. Click
here. |
| |
|
| 29. |
I
sign in, but the system keeps asking me for my user name and
password? [top
of page] |
| |
This
is usually caused if you do not have 'Cookies'
enabled on your computer.
If you are using Netscape, Edit>Preferences>Advanced select
"Accept all cookies".
If you are using Explorer, Tools>Internet Options>Security Tab>Select
Internet>Click on Custom Level>Scroll down to Cookies. |
| |
|
| 30. |
I
am having trouble with the Media Player? [top
of page] |
| |
| The
Media Player download doesn't work. |
| If
you are unable to download the Web Player from our site,
try downloading the player from the Macromedia
Web site if you have difficulties. You must select
"Authorware Web Player - Full". |
| My
computer is not recognizing the plug in |
| When
you install the Media Player, it asks for a target browser
to attach to. You must use the browser you selected to
view the online multimedia content. |
| AOL
Users :
|
| The
web player may not work with the built in browswer of
AOL. To access online content, minimize your AOL browser
and open either Explorer or Netscape and revisit this
page. |
| Still
having trouble? |
|
If
you are still having trouble, contact
us and we will send you the actual file via UPS
Ground for FREE.
|
|
| |
|
| 31 |
Active
X security warning appears duing download of Web Player |
| |
If
you are seeing an Active X security warning message, click
here. |
